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Original topic:

Facing serious netwok issue

(Topic created on: 10-27-2023 09:19 PM)
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Jitu005
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Facing serious network issue in both 4g and 5g after upgrading the beta 3 update. The internet is continuously drop. Unable do any thing. Its worst than the beta2 update. Kindly fix this issue as soon as possible.

Switch 4g to 5g take a long time to connect. 
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IndiaBetaTeam
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Dear Samsung member,

Greetings from Samsung customer support.

Kindly share logs just at the time of the issue occurring as without logs issue cannot be analyzed this issue. Please share the complete issue description, please share video/image, logs, and report issues just at the time of occurring with the video.

To attach the log file:- Samsung member > Click on beta banner > Switch to beta mode > Beta feedback > Send feedback > Error report. This will help us to further investigate and resolve your concern.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
India Beta Team

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