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Original topic:

Airtel 5G Network Issue

(Topic created on: Saturday)
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Suppy2k6
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One UI 9 Beta 6 – Airtel 5G Unlimited Not Working Despite 5G Icon

Hello Samsung Beta Team,

I am experiencing an issue with Airtel 5G Unlimited after updating my device to One UI 9 Beta 6.

Before installing One UI 9 Beta 6, my Airtel 5G Unlimited service was working normally. However, after installing Beta 6, the issue started.

The problem is:

• My device shows the 5G icon in the status bar.
• Mobile data itself is working, but the device does not appear to be using the Airtel 5G Unlimited network/service properly.
• I have already activated the eligible Airtel 5G Unlimited offer through the Airtel Thanks app.
• Despite having the 5G Unlimited benefit activated and the 5G icon being displayed, my regular daily data is still being consumed.
• Around 2 GB of my daily data has been deducted, even though the phone is showing 5G.
• Before updating to One UI 9 Beta 6, this was working correctly.
• I have already tried Reset Network Settings, but the issue remains.

This makes me suspect that there may be an issue with 5G connectivity, 5G network registration, or the modem/network configuration in One UI 9 Beta 6, specifically with Airtel's 5G Unlimited service.

Could the Beta Team please investigate whether there is any known Airtel 5G / 5G Unlimited compatibility issue in One UI 9 Beta 6?

I can provide screenshots, diagnostic logs, or any other information required for troubleshooting.

Device: Samsung Galaxy S26 Ultra
Software: One UI 9 Beta 6
Carrier: Airtel
Service: Airtel 5G Unlimited (activated through Airtel Thanks app)
Issue: 5G icon appears, but Airtel 5G Unlimited is not being utilized and daily data is being deducted
Troubleshooting: Network settings reset already performed

Thank you.

1 Comment
IndiaBetaTeam
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Dear Samsung Member,

Greetings from India Beta Team!

We acknowledge your feedback.
However, we request you to please report this feedback on the Error section, along with the logs. This would help us analyze your issue in a better way.

The path to report error is as below:
Open Samsung Members -> Click on beta banner -> Switch to beta mode-> Beta feedback -> Send feedback -> Error report

Thank you for being our valued customer.

Warm Regards,
India Beta Team

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