wifi issue

[jayakanth27]

(samsung M31) whenever I swith on the wifi in my phone, firstly i get good speed but after few minutes there is always an exclamation mark near the wifi icon....I don't why is it coming there at first place...

.Even I checked my wifi router whether is there any problem, but there is no problem......The wifi is good in other phones....Me and my brother bought the same M31 and we are facing the same network (wifi) problem ..... kindly fix the problem as soon as possible

[Atharva2121]

same i am also facing issues with wifi in my Samsung galaxy M11

[Ehsank]

reset ur network once and lets see

[SliceSupport]

phone with wifi initially uses internet in background for task like auto update , app update , auto backup process etc

disable these things than it will work as good as in first

[cs_member9]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please perform the below mentioned steps to resolve the issue:

* Reset Network Settings: Go to apps screen >Settings >General Management >Reset >Reset Network Setting.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[jayakanth27]

I restarted my network settings but the problem still arises