Original topic:

stereo calling issue in Samsung S series via Bluetooth headset

(Topic created on: 05-11-2020 12:49 PM)
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AshwaniSoni
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I am using Skullcandy sesh, it supports stereo calling. But when i am using it with my Samsung galaxy S20 or S9 plus, it doesn't support stereo calling.
Please help and provide a solution.
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Samsung_Support3
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Dear Samsung Member,

 

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

1. Reset app preferences.

Settings > Apps > More option or on three dots at the top right corner of the screen > Reset App Preferences

 

2. Clear paired list

Settings > Connection and turn on Bluetooth > Setting option along with the paired device > Unpair.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > send feedback > error report/ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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