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Beginner Level 2

amsung m 31 hotspot not working in my dell desk computer.Kindly resolve the issue

5 Comments
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Expert Level 5
do these steps one by one

1. Forget all WIFI devices which were connected earlier.
Again turn on WIFI> Scan> and try to connect.

2. Or click on "add network "and try to add manually.
If after all settings if won't work then

 3. Reset network settings (Scroll down notification panel >Settings>General Management>Reset >Reset network settings)
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Active Level 1
you have to check that you should not on the option of "allowed only that device"
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Active Level 6
Try updating the network driver of your PC/ Laptop. Control panel> Hardware and sound> Device manager > Network adapters - here you will get the name of the specific network adapter in your computer. Search for network adapter drivers for your Windows version and manufacturer (hp , Lenovo etc.). Download and install the latest driver available.
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Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

* Check rebooting your device. 

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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Beginner Level 2
worthless,whole day destroyed.Bought after 5 years samsung mobile but far behind in technology
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