Original topic:

s9 navigation shade issues

(Topic created on: 02-09-2020 09:35 AM)
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mohit007
Active Level 4
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Tech Talk
After updating i facing navigation shade issue. It showing Home button little bit but i hide them it like display burn.
Anyone facing same problem like this 
3 Comments
Samsung_Support4
Moderator
Moderator
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Tech Talk

Hi there,

 

Please follow the below mentioned steps to resolve the issue:

> Run the device in safe mode and check the issue

> Perform the reset settings (Settings>>General management>>reset>>reset settings)

> Take the backup of the device and reset the device

> If still issue not resolved, please visit to the authorized Samsung service center with device and have it inspected for further resolution.

For address details of Samsung Service centers follow the link mentioned below-

http://www.samsung.com/in/support/servicelocation/

 

Regards,

Team Samsung Members

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mohit007
Active Level 4
Tech Talk
i reset my device but i facing same problem .
it also showing in test mode
it continuously show home button
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Sridhar213
Active Level 7
Tech Talk
same issue in one plus 5t
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