Original topic:

s10+ hang

(Topic created on: 01-12-2020 08:58 PM)
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AMFarooqui
Active Level 3
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Tech Talk
Samsung's mobile is hanging so much that it does not open any application, so calls are not received completely routed 
5 Comments
mudassarfa
Active Level 8
Tech Talk
run the device care and check. if the problem still persist then backup ur data and do factory reset of ur phone
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AMFarooqui
Active Level 3
Tech Talk
will have to do every mont
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mudassarfa
Active Level 8
Tech Talk
if u r doing this every month then please take ur phone to the nearest Samsung service center and tell them to check the mother board of the phone
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Tech Talk
same problem huya tha service center jake software update karwa do thik ho jaiga
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Samsung_Support1
Moderator
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Tech Talk

Hi there,

 

Please perform the following steps to resolve the issue:

1- Make sure that 20% internal storage is free for which clear the RAM memory and storage of device (Settings > Device care > Memory/Storage > Clean Now).

2- Settings > apps > select the particular app > storage > clear cache.

3- Stop the background running app (Tap on the left soft key and close all the running apps).

4- Check for the latest device O/S (Settings > Software Update > Download updates manually).

For further assistance, register your concern in Samsung members app (Open Samsung members app > click on “+“icon > send feedback > Error report/Ask Questions).

 

Regards,

Team Samsung Members.

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