Original topic:

pls optimise devices

(Topic created on: 01-13-2021 01:44 PM)
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aestik21
Beginner Level 3
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Tech Talk
It is lagging too much while playing game pls optomise 9611 cheapset devices 
1 Comment
cs-member13
Expert Level 4
Tech Talk

Dear Samsung Member,


Greetings from Samsung Customer Support!

 

Please be assured and to resolve "device lagging" issue kindly follow the given below step:

>>Check device cache: Settings>Device care>Storage>Clean now.
For a particular application: Settings>Apps>Pick the app that you like to clear off the cache memory. For example 'Samsung Internet' >Storage>Clear Cache.

 

Please visit this mentioned link for more information: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/

 

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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