Original topic:

non charging my galaxy A 71

(Topic created on: 09-30-2020 09:02 PM)
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snavo
Beginner Level 2
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My galaxy A71 is not charging with its original charger but with a different it working, what will be the reason??
6 Comments
Ehsank
Expert Level 5
Tech Talk
did you check with other cable on same adaptor?
snavo
Beginner Level 2
Tech Talk
yes
still not charging
but charging with one+ charger
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Ehsank
Expert Level 5
Tech Talk
and if your charger also not charge other mobile too , then your charge has been gone
so you need new one, if this is under warranty (6 months for accessories) then you can get replacement but if not then you have to buy
snavo
Beginner Level 2
Tech Talk
my charger charging another phone but not mine.
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Ehsank
Expert Level 5
Tech Talk
so brother may be ur charge port issue, but this is a matter of physical inspection so better to visit service centre
Samsung_Support3
Moderator
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Dear Samsung Member,


Greetings from Samsung Customer Support!


Please visit this mentioned link to resolve your charging related issue: https://www.samsung.com/in/support/mobile-devices/battery-not-charged-charging-related-issue/#:~:tex...

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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