prudhvig
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04-01-2020 04:17 AM in
Tech Talk
After updating the software of my M30s, phine charging is decreasing very quickly even without using.
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cs_member9
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04-14-2020 10:45 AM in
Tech TalkDear Samsung Member,
Greetings from Samsung Customer Support!
Kindly follow the below mentioned step to improve the performance of the device:
- Perform Battery Optimization: Settings > Select Device Maintenance/Device Care > Optimize > Optimize all options like Battery, Storage and Memory
- Reduce display brightness level: Swipe down on the home screen to open notification panel>Turn on Auto brightness option if available
If the issue still persists, kindly attach the log file and send it to us in the Samsung member application (attach when the issue occurs within first 15 minutes of the occurrence of the issue.):-
Samsung Members App > Feedback >Error report > Attach log file for any issue
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support