internet issue

[Neo7]

I am using m30s from more than 9 months but from 15 days the internet in my phone is not working properly. Sometimes it show E signal and on other hand when it says 4g LTE and 3 bars the internet doesn't work I tried everything even factory reset. 

And sometimes 4g and 4 bars but no internet 

And when I went in customer care of samsung they said this is sim issue and haven't even check my phone and in Vodafone care they said same thing your device have problem. Our sim has nothing to do with this issue 

[Neo7]

😅😅 I was angry too much so threw this phone in sky and it came down
thanks to gravity

even ryt now am angry cuz of internet

[Anonymous]

I have exact same issue with airtel. From 3 days it keeps on switching h+ and 4g and e. This is the 1st time I'm seeing h+ and e in M30s with airtel. Also force lte not working again which used to work before. I raised complaint with airtel waiting for their resolution.

[Neo7]

same to same problem brother 😭😭😭

me too i used force only too but no effect


neither Vodafone care nor Samsung care doesn't help me at all



I just reset my phone and now internet is working better than before u can try it bro

[Anonymous]

Well I'm waiting for what resolution airtel gives. Cause with jio in slot 2 I don't have any speed issues it was same as before...

[Neo7]

when I use dual sim my net doesn't work.thats why I use only one voda sim no other sim in 2 slot

[Anonymous]

😲😲😲 No net when on dual sim?
What about now after reset?

[Neo7]

yeah net doesn't work with dual sim in my phone even after reset

[Anonymous]

Maybe you have to visit service center for this... In my opinion primary and secondary numbers are important in day-2-day as network in India is not such great..

[Anonymous]

Funny thing with jio is their 4g is hell like any but they are thinking about 5g🤣🤣🤣

[Samsung_Support5]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please perform the below mentioned steps to resolve the issue:

* Check network operator settings
Settings > Connections > Mobile networks > Network operators > Select automatically > OK > Registered on network.
Note: We recommend to set device network operators as LTE/3G/2G (auto connect) mode.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support