Original topic:

how to solve a50s heating problem

(Topic created on: 05-08-2020 04:48 PM)
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xxxrxxx
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Charging 
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7 Comments
softweretech
Active Level 7
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how many hrs charging
xxxrxxx
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2 to 2:30 hrs
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softweretech
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ok.first u close the background apps
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softweretech
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phone device care
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xxxrxxx
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okk thanks
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xxxrxxx
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but sir
how to solve lack problem while
play pubg
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Samsung_Support3
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Dear Samsung Member,

 

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

1. Check space availability: Settings > Device Care > Storage
Request you to keep at least ''minimum 20% internal memory free''

 

2. Check space availability: Settings > Device care > Memory
To improve the performance RAM of the device should be free. So, clear the RAM memory once in a day.

 

3. Check app cache
a. Clear app cache through Device care : Settings > Device care > Storage > CLEAN NOW
b. Clear cache memory of a particular application : Setting > Apps > Now pick the app. For example 'Samsung Internet' > Storage > Clear Cache.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > click on “+“icon > send feedback > error report/ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support