Original topic:

hello sir,I have using Samsung Galaxy A21s but in this mobile pubg is laging

(Topic created on: 09-16-2020 04:03 AM)
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HardikSolanki2805
Beginner Level 2
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Tech Talk
SO PLEASE SIR GIVE SOME NEW FITURE IN DEVICE CARE FOR NO LAG OF PUBG MOBILE LIKE  FPS SETTINGS OR ETC
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kk2805
Active Level 3
Tech Talk
exynos 850 in a21s is not a very capable chipset, only thing u can do is to reduce quality and franerate feom in game settings to prevent frame drops....a better internet connection will also help
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Samsung_Support5
Moderator
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Dear Samsung Member,

Greetings from Samsung Customer Support!

 

Kindly be informed Pubg is a 3rd party application which is not from Samsung. As we are trained to handle Samsung software and hardware related troubleshooting, we advise you to contact to the respective application software support. You can reach to the app developer through email channel go to: Play store > select more option> select installed app> click on read more.

 

You can try after clearing the app cache by following below steps: Go to settings > Apps > More option > Show system apps > Select the application > Storage > Clear cache.


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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Repo
Active Level 4
Tech Talk
Problem is not pubg . It is GOS (game optimization service). when I disable game runs no fps drops , also no heat . please fix.
fiurueurdu
Beginner Level 3
Tech Talk
i think samsung should optimize the processsor via minor updates if it is possible .
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