Original topic:

galaxy a50 got new update in india

(Topic created on: 12-04-2019 09:36 AM)
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Anonymous
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Tech Talk
It has a create big problem in a50
No improvement in fingerprint  but create a bug after 42% scanning failed many time
And over hetaed  the mobile in simple work
And gaming performance is very bad then ago
4 Comments
Esaku
Active Level 4
Tech Talk
use fingerprint sensor without any tempered glass
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Anonymous
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glass does not a matter
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Samsung_Support3
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Hi there,

To resolve the heating issue please follow the troubleshooting steps provided in the given link: http://www.samsung.com/in/support/skp/faq/1119803

Please perform the following steps to resolve fingerprint issue:
> If any screen guard/tampered glass/protection film is available then first disable the fingerprint settings and then remove the screen guard.
> Once the screen guard is removed now register the fingerprint again and check the issue.
> If the problem does not get resolved, run the device in Safe mode and reconfigure the fingerprint.
For further assistance, register your concern in Samsung members application (Open Samsung members app >> click on “+“icon > send feedback >> error report / ask question).

Regards,
Team Samsung Members

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Anonymous
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Tech Talk
no improvement
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