Kindly follow the below mentioned steps to resolve the issue: > If any screen guard/tampered glass/protection film is available then first disable the fingerprint settings and then remove the screen guard. > Once screen guard is removed now register the fingerprint again and check the issue >Ensure that the fingerprint recognition area and your fingers are clean and dry. > Make sure to use the central fingerprint parts evenly when you register or scan fingerprint, so that all portions of fingerprint, including the center and corners have been fully scanned.
Nevertheless, if the issue persists while registering or scanning your fingerprints, please visit the authorized Samsung service center, click the given link: https://www.samsung.com/in/support/service-center/
