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02-17-2020 11:42 AM in
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02-17-2020 11:44 AM in
Tech TalkRemove the charger cable from adapter and insert again in adapter.
connect the charger to your phone then it start working.
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02-17-2020 01:01 PM in
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02-17-2020 06:54 PM in
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02-17-2020 06:55 PM in
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02-18-2020 05:05 PM in
Tech TalkHi there,
Make sure you have enabled the fast charging option (Settings>>Device care>>Battery>>Advance>>Fast charging>>enable it)
Please perform the following step to resolve slow charging issue:
1- Charge the device with the original charger.
2- Perform Interactive checks through the Samsung Members app (Samsung Members> Get Help> Interactive checks->charger/USB).
3- Check with another USB cable.
For further assistance, register your concern in Samsung members app (Open Samsung members app>click on “+“icon>send feedback>Error report/ Ask Questions)
Regards,
Team Samsung Members
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02-19-2020 05:57 PM in
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02-21-2020 08:19 PM in
Tech Talk