Original topic:

f62

(Topic created on: 04-13-2021 06:06 PM)
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ManojManoj
Active Level 5
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Tech Talk
Any issues in today f62 update ?
6 Comments
adityaf62
Active Level 8
Tech Talk
Don't know am also waiting for this only.
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Tech Talk
Updated but it seems more like a camera update heating issue still persists
ManojManoj
Active Level 5
Tech Talk
ok bro
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rickashiet
Beginner Level 2
Tech Talk
Mine just shutdown when I tried to update it. Connected to the charger and tried to go into recovery mode and the update screen rolled up. Don't know what's going to happen next.
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AjStark
Active Level 3
Tech Talk
Even worse gaming performance.
Previously it was only heating now experiencing frame drops from starting
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Samsung_Support1
Moderator
Moderator
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Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge and understand your concern regarding heating on your F62 device. We would like to request you to kindly share the below mentioned details along with the error log file. So that we can share with the technical team and after the analysis, the team will get back to you with the relevant answers. 

1.  Please share the exact scenario where you are observing heating.

2. Are there any particular application, on using which you observe the heating.

Note: The path to share the error log file is (Open Samsung Members Application > Get help > Send Feedback > Error report). Also please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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