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05-07-2020 05:34 PM in
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05-08-2020 03:45 PM (Last edited 05-08-2020 03:45 PM ) in
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05-11-2020 05:55 PM in
Tech TalkDear Samsung Member,
Greetings from Samsung Customer Support!
Kindly follow the below mentioned step to improve the performance of the device
- Setting>> Sound and vibrations>> allow all the vibration settings
- Settings>> display>> edge screen>> Re-enable
Kindly perform the interactive check of vibration in Samsung Member Application (Samsung member app>>Get help>>Interactive checks>>Vibration)
Kindly attach the log file and send it to us in the Samsung member application (attach when the issue occurs within first 15 minutes of the occurrence of the issue.):-
Samsung Members App > Feedback >Error report > Attach log file for any issue
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support