Original topic:

edge panel vibration not working note 9

(Topic created on: 05-07-2020 05:34 PM)
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astitav786
Beginner Level 3
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Note 9...edge panel vibration not working
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cs_member9
Active Level 7
Tech Talk

Dear Samsung Member,

 

Greetings from Samsung Customer Support!

 

Kindly follow the below mentioned step to improve the performance of the device

  1. Setting>> Sound and vibrations>> allow all the vibration settings
  2. Settings>> display>> edge screen>> Re-enable

Kindly perform the interactive check of vibration in Samsung Member Application (Samsung member app>>Get help>>Interactive checks>>Vibration)

 

Kindly attach the log file and send it to us in the Samsung member application (attach when the issue occurs within first 15 minutes of the occurrence of the issue.):-
Samsung Members App > Feedback >Error report > Attach log file for any issue

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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