There is a huge probleg facing by my a50,,fingerprint no longer recognize.it says improved fingerprint but this is jst west of time and data.pls do not update this.still facing heating problem and network issues. Fingerprint is warking fine in previous update but now it is hilarious experience...guys do not update this.
Please follow the below mentioned steps to resolve the fingerprint issue-
- If any screens guard/tampered glass/protection film is available then first disables the fingerprint settings and then removes the screen guard.
- Once screen guard is removed now register the fingerprint again and check the issue
- Make sure to use the central fingerprint parts evenly when you register or scan fingerprint, so that all portions of fingerprint, including the center and corners have been fully scanned.
Nevertheless if you still have similar problems while registering or scanning your fingerprints, please visit to the authorized Samsung service center with device and have it inspected for further resolution.
For address details of Samsung Service centres follow the link mentioned below-
