Active Level 1
Charging issue When i connect my samsung charger model EP-TA200 charging connected then auto disconnected. Things that i already done
 1. change my charging data cable. 
2. Factory reset my phone. 
3. Clear system cache.
4. Try to charge in safe mode but job not done . When i use other chargers like vivo fast charger 9V - 2A then phone is charge in normal mode not in fast charging mode. issue related video aatach with error report.
6 Comments
Expert Level 5

i think your charging port is damaged 

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vivo charger charge my phone in normal charging mode
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Expert Level 5
Go to service center may be problem slove there
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there is third party service center in my area
i m not faith on them
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Expert Level 5
ok you send feedback online via member app
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Dear Samsung Member,

Greetings from Samsung Customer Support!


Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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