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01-17-2021 01:31 AM in
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01-17-2021 03:52 AM (Last edited 01-17-2021 03:52 AM ) in
Tech Talkclear data of the camera app. hope this will fix the issue.
from Mahammad Rafi.
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01-17-2021 10:39 AM in
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01-17-2021 10:46 AM (Last edited 01-17-2021 10:47 AM ) in
Tech Talkuse camera in safe mode. if not worked I think that may be a bug.
from Mahammad Rafi.
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01-17-2021 10:57 AM in
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01-18-2021 10:15 PM in
Tech TalkDear Samsung Member,
Greetings from Samsung Customer Support!
We apologize for the inconvenience caused to you. Please be assured and perform following methods to resolve the Camera issue:-
1. Please clear data or cache of Camera Application(Tap Settings > Apps > Camera > Storage > Clear Cache/data).
2. Reset the Device:- Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite
How to reset:- Settings>General Management>Reset.
If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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02-13-2021 10:49 PM in
Tech TalkThank you
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02-13-2021 11:17 PM in
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02-13-2021 11:20 PM in
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02-13-2021 11:20 PM in
Tech Talk