Original topic:

camera issue

(Topic created on: 06-13-2020 07:45 PM)
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Kirangupta
Beginner Level 2
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Tech Talk

My Samsung Galaxy M30's camera is not working 

when I open tye camera screen back outs and nothing is visible on screen

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3 Comments
vikasseth38
Active Level 5
Tech Talk
clear data & cache of camera app
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Samsung_Support3
Moderator
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Tech Talk

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

1. Clear camera application data.
Settings >Apps >Camera >Storage >Clear Data.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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Rishiz
Active Level 2
Tech Talk
Bro go to settings > apps > show system apps > search for "camera test" and force stop it . Ur camera will work.

 

Thank you

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