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05-21-2020 12:16 AM in
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05-21-2020 12:25 AM in
Tech Talkdid you tried the sim ejection or tried to manipulate the sim card settings
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05-22-2020 12:26 AM in
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05-21-2020 01:09 PM (Last edited 05-21-2020 01:10 PM ) in
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05-22-2020 12:27 AM in
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05-23-2020 05:07 PM in
Tech TalkDear Samsung Member,
Greetings from Samsung Customer Support!
Please perform the below mentioned steps to resolve the issue:
1. Check device network mode settings
Settings > Connections > Mobile networks > network mode SIM1 or SIM2 > network mode.
2. Check network operator settings
Settings > Connections > Mobile networks > Network operators > Select automatically > OK > Registered on network.
Note: We recommend to set device network operators as LTE/3G/2G (auto connect) mode.
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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06-17-2020 12:12 AM in
Tech Talk