Active Level 3
Hello member,

I have been facing battery drain issue from last month. When I mobile has kept on idel at night then my battery was drain up to 10 to 16 percent
Could you any one suggest me the solution to resolve issue.

I have put mobile network on 2g when I dont use at night. 


5 Comments
Expert Level 5

ok decrease brightness 

turn off every network at night 

and lastly, use flight mode it's optional if don't want to use but it helps to reduce the battery usage overnight try this method at night 

put the phone under power-saving mode at night 

also mark my answer as solution as well 

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Expert Level 5

ok decrease brightness 

turn off every network at night 

and lastly, use flight mode it's optional if don't want to use but it helps to reduce the battery usage overnight try this method at night 

put the phone under power-saving mode at night 

also mark my answer as solution as well 

Reply
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Active Level 6
once factory reset ur phone
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Active Level 3
go to your settings and enable adaptive power saving option.
If the problem still persists, contact the service centre
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Active Level 7

Dear Samsung Member,

 

Greetings from Samsung Customer Support!

 

Kindly follow the below mentioned step to improve the performance of the device

 

  1. Perform Battery Optimization: Settings > Select Device Maintenance/Device Care > Optimize > Optimize all options like Battery, Storage and Memory
  2. Adjust screen timeout settings: Settings> Display> Screen timeout> Select minimum screen timeout.

Battery related Concern: For more information, you can also follow given link:

https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/

 

For further assistance, register your concern in Samsung Members Application (Samsung Members App > Feedback >Error report > Attach log file for any issue)

 

Thank you for writing to Samsung.

 

Warm Regards,

Samsung Customer Support

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