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04-04-2020 10:32 PM in
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04-05-2020 12:17 AM in
Tech Talkyes you can use following tips to incraese battery life
1.restrict background activities of all other apps
2. disable auto sync of data
3.disable auto update of apps
4. Weak network also put impact on the battery, so if possible connect towifi.
5. disable auto brightness
6. Use medium power saving mode.
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04-14-2020 04:18 PM in
Tech TalkDear Samsung Member,
Greetings from Samsung Customer Support!
Kindly follow the below mentioned step to improve the performance of the device
1.Perform Battery Optimization: Settings > Select Device Maintenance/Device Care > Optimize > Optimize all options like Battery, Storage and Memory
2. Adjust screen timeout settings: Settings> Display> Screen timeout> Select minimum screen timeout.
If the issue still persists, kindly attach the log file and send it to us in the Samsung member application (attach when the issue occurs within first 15 minutes of the occurrence of the issue.):-
Samsung Members App > Feedback >Error report > Attach log file for any issue
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support