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11-18-2019 10:17 AM in
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12-03-2019 08:11 PM in
Tech TalkHi there,
Kindly follow the mentioned steps to resolve the network issue in the device:
1) Ensure that network frequency of your device should be selected on Auto-mode.
Menu>Settings> Connections>More Networks> Mobile Networks> Network Mode> Select Auto mode (GSM/WCDMA/LTE).
2) Search for the Network Manually by the steps as mentioned:
Menu> Settings> Connections>More Networks> Mobile Networks> Network Operators> Select Manual Search.
3) You may check by exchanging the SIM in SIM slots.
4) Insert different SIM card in your mobile and check if the issue is resolved or not.
If still issue persists then we would suggest you to contact your service provider.
Kindly follow the mentioned steps to resolve the hanging issue in the device:
- Please check the internal memory (At least 20% free internal memory would be recommended).
- Too many Applications running in Background may cause the device to freeze. So, I suggest you to close the multiple applications running in background which you are not using.
- Kindly check the software update of the device now. Is it updated?
- Please check your device once in Safe mode.
If the issue persists please visit the Samsung authorized service center. Refer to the link provided -http://www.samsung.com/in/support/servicelocation
Regards,
Team Samsung Members
