Original topic:

Wifi Issue with Samsung Galaxy f62

(Topic created on: 06-27-2021 07:39 PM)
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Roy_M31
Active Level 1
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Tech Talk
I have a Galaxy F62 8GB RAM and 128 GB memory. I have been facing some peculiar wifi issues. So whenever I connect to the wifi speeds are comparably slow. The router is in my room and all my other devices work fine.

Whenever I run speed tests it gives me 140+MBPS speeds yet internet speeds don't show up on the phone.

The Mobile data seems to work fine but wifi is the major issue. I have already reset my network settings that has not fixed anything. Really need some help on this.
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cs-member13
Expert Level 4
Tech Talk

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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