Whatsapp dualapp images and videos are not showing

[saumyjitpathi]

Whatsapp dualapp images and videos are not showing.

[ARJUNB]

Yes clear cache and clear data, but first so take your backup of what's app with including videos. 😀 after that clear cache and data off whatsapp everything will work smoothly. In this new update by what's something weird 🤔is going on

[saumyjitpathi]

I can do this but same problem

[Anonymous]

(Internal storage - Android - Media- Com whatsapp) Chek Files

[Samsung_Support5]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support