WORST CUSTOMER SUPPORT BY SAMSUNG.AND WITHOUT RESOLVING ISSUE THEY CLOSE TICKETS

[AK01091999]

ORDER-11338374401(GALAXY EARBUDS PLUS)

ORDER DATE-31st July

EXPECTED DELIVERY DATE WAS-6th August

After calling many times on customer support and mailing service head,ceo,online store ...

Yet my product not packed and dispatched...

They just gives apologies and no action

I waited as they said 24 hrs,48hrs,7days as they said.

Now its 22 days ...

Its my humble request to deliver my product ASAP.

[Rishikesh1]

There service takes time. You will receive it soon.

[AK01091999]

so for a product I have to wait a year???is this samsung

[Samsung_Support5]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We apologies for your inconveneince. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support