Original topic:

Voice recorder isn't working in galaxy A31.What to do?

(Topic created on: 12-15-2021 03:35 PM)
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Rrao1
Active Level 5
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Tech Talk

Voice recorder isn't working properly. When I tap on the app icon ,it opens and suddenly I got back to the home screen...So, what to do next???

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7 Comments
MAHESAMSUNG
Expert Level 5
Tech Talk
Dear , pl specify the device name...
Rrao1
Active Level 5
Tech Talk
Galaxy A31
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BVikram
Active Level 9
Tech Talk
Clear cache and see..Screenshot_20211215-155146_Settings_9569.jpg
Tech Talk
Yup
If problem persist then reinstall it.
Anonymous
Not applicable
Tech Talk
Clear data of voice recorder
Tech Talk

try clearing data, reinstalling.

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cs-member13
Expert Level 4
Tech Talk

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please perform the below mentioned steps to resolve the issue:

* Check app cache: Clear cache memory of a particular application: Setting >Apps >Now pick the app. For example 'Samsung Internet' >Storage >Clear Cache.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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