Beginner Level 2

My Mobile M30 Purchese 16.10.20 New Mobile. Not Problen Solve.

Error this. USB Connector Connected And Dissconnected Not Plug In Cable. In Display Error. How To Solve This

Active Level 7

Dear Samsung Member,


Greetings from Samsung Customer Support!


Kindly follow the below mentioned step to improve the performance of the device:


Check device in safe mode: Using Safe Mode on a Samsung phone or tablet allows you to force the device to run the essential operating system, and disable most 3rd party applications.


Enter safe mode: Press and hold the Power key, when Power off icon appears.>Press and hold the power off icon.

Exist safe mode: Press volume down and power key simultaneously for 5 seconds to restart the device.


Note: If your device functions correctly in Safe Mode, it is most likely that the issue lies with a 3rd party application that can be uninstalled to resolve the problem.


Kindly perform the interactive check of vibration in Samsung Member Application (Samsung member app>>Get help>>Interactive checks>>Vibration).


For further assistance, register your concern in Samsung Members Application (Samsung Members App > Feedback >Error report > Attach log file for any issue)


Thank you for writing to Samsung.


Warm Regards,

Samsung Customer Support

Active Level 1
they have no solution for that