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09-27-2020 12:20 PM in
Tech TalkSolved! Go to Solution.
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10-11-2020 10:40 AM in
Tech TalkDear Samsung Member,
Greetings from Samsung Customer Support!
Please perform the below mentioned steps to resolve the issue:
* Clear data of the play store
Settings > Apps > Google Play Store > Storage > Clear Data > Delete.
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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10-25-2020 02:10 PM in
Tech TalkDear Samsung Member,
Greetings from Samsung Customer Support!
We apologize for the inconvenience caused to you. We would request you to kindly send us the screenshot, video and error log file with in 15 minutes of issue occurrence through error report section from Samsung Member Application:-
Samsung member application > Click on get help > Send feedback > Error report, so that we can help you out with this.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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