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Original topic:

Update for Galaxy M30s

(Topic created on: 10-11-2020 10:40 AM)
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shashiprakashsingh
Active Level 6
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Tech Talk


At the end of 3 months No any update got on Samsung Galaxy M30s 

There are so many problems found please fix the problem  by update 

image

I can't update Google chrome  and Android system web view  from the last 1 months 
Please fix the problem  immediately  in M30s 



11 Comments
Samsung_Support3
Moderator
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Tech Talk

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

* Clear data of the play store
Settings > Apps > Google Play Store > Storage > Clear Data > Delete.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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cs-member13
Expert Level 4
Tech Talk

Dear Samsung Member,


Greetings from Samsung Customer Support!


We apologize for the inconvenience caused to you. We would request you to kindly send us the screenshot, video and error log file with in 15 minutes of issue occurrence through error report section from Samsung Member Application:-
Samsung member application > Click on get help > Send feedback > Error report, so that we can help you out with this.


Thank you for writing to Samsung.


Warm Regards,
Samsung Customer Support

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