Original topic:

Technical issues

(Topic created on: 03-05-2022 04:19 PM)
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Spartan22
Active Level 6
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Tech Talk
While uploading any video in whatsapp status .audio is not audible. Any suggestion? This issue is observed after softwares update
11 Comments
Shaurya7
Active Level 6
Tech Talk
This is due to high audio quality thanks to video editors new feature or its a glitch not yet sure.

All u have to do is go to gallery and open create and select movie. Select the video of your choice and edit it if u want to, save the movie and share on whatsapp. It will work, do accept my solution if it works.
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cs-member13
Expert Level 4
Tech Talk

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please perform the below mentioned steps to resolve the issue:

* Check app cache: Clear cache memory of a particular application: Setting >Apps >Now pick the app. For example 'Samsung Internet' >Storage >Clear Cache.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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