Beginner Level 2

Is Samsung really tested the phone wifi with 5G BAND, I AM FEELING VERY BAD AFTER BUYING SAMSUNG M51. The wifi connection is horrible, its getting disconnected very frequently for every 3 min, and re connecting, I tried all possible things, even factory  reset also.. I have another mobile Redmi note 7 pro where that phone really works very well with 5G band, I really wasted money buying Samsung  mobile.

5 Comments
Beginner Level 2
same issue...even internet is not working properly on 4G network.. getting bad experience, if samsung will not apply patch or fixes then have to think..
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Active Level 6
I think it's a bug. Kindly send a feedback through this app
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Active Level 1
same here. the range is weaker than my 2 year old honor tablet. and it keeps getting disconnected. that horrible m-inspect app says everything is fine.
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Dear Samsung Member,

Greetings from Samsung Customer Support!


Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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Active Level 1
even i am facing this problem, sent 3 error reports also no response yet, tried all the steps given only restarting the phone solves the issue
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