Original topic:

Samsung m51 OneUI core 3.1

(Topic created on: 03-13-2021 09:47 AM)
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pareshDheda
Active Level 4
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Tech Talk
"I recently updated my M51 to android 11 one ui
core 3.1. But camera got worse after the update.
HDR is not working at all. Pictures taken in bright
or low light conditions come out very dark.
Please fix this bug asap by providing the quick
patch update. This is a serious issue."
5 Comments
Tech Talk
Thanks for sharing this!
Tech Talk
Yes, many users are facing this
jayden4558
Active Level 1
Tech Talk
yes, especially the front camera has gotten worst. HDR is not at all working in either camera
Ehsank
Expert Level 5
Tech Talk
You can send feedback to Samsung by using get help section
GetHelp>>SendFeedback>>ErrorReport/AskQuestion>choose appropriate section

Screenshot_20201223-115720_Samsung Members_65434.jpg

Screenshot_20200914-094107_Samsung Members_60822.jpg

Samsung_Support1
Moderator
Moderator
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Dear Samsung Member,


Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

* Clear camera lens with microfiber cloth or a cleaning wipe. Gently remove the fingerprint, dirt and dust from the camera lens.

 

* Reset camera settings
Camera > Settings > Reset settings > Reset.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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