At Samsung, we always aim to provide impeccable services to our customers and we highly regret that you feel this way.
Please follow these easy troubleshooting steps which may help in resolving the heating issue of your laptop.
● High Performance: . Mode that increases the limit of fan speed and surface temperature to increase performance . Initial benchmark performance does not increase much compared to optimization, but maintains excellent performance: ~ 10%.
●Optimized (default): . It only works in high-performance mode. When you move the notebook in use, adjust the power to control the heat generation.
. Provides the ability to lower heat generation from high temperature to moderate temperature when moving in high-performance mode of high heat.
● Silent: Save battery power by reducing your computer’s fan speed and performance. . Because performance is limited form, it is not suitable for use such as game.
● No fan: Mode that does not operate fan, mode for PC use in very quiet environment. Mode for light tasks such as video, video conferencing, document work, etc. due to performance limitations.
● If your device is heating, decrease the screen brightness sometimes high brightness level may cause the heating issue.
● Too many apps/program installed on device may cause the device heating issue. Uninstall the unnecessary apps/program if not using them.
If the issue persists and regarding hanging issue, kindly connect with our calling support team helpline at: 1800-40-7267864. Additionally, our whatsapp support team is available at the number: 1800-5-7267864.
