Original topic:

Samsung galaxy a31

(Topic created on: 08-08-2020 11:57 AM)
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satya003
Beginner Level 2
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Tech Talk
Overall the phone is very good 
Camera is awesome 
Only problem is pubg cannot be played on smooth+extrem setting 

It can be played on smooth+ultra and also its lags too much 
I want you to plz enable smooth +extrem settings in this phone and improve lags 
I want samsung to be Indias most powerful company 
2 Comments
Jiyodilse
Active Level 9
Tech Talk
try this one for pubg solution...it will surely work..

follow this conservation ...

https://r2.community.samsung.com/t5/Galaxy-S/need-tips-to-improve-gaming-performance-in-s9-plus/td-p...
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Samsung_Support5
Moderator
Moderator
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Tech Talk

Dear Samsung Member,

Greetings from Samsung Customer Support!

 

Kindly be informed pubg is a 3rd party application which is not from Samsung. As we are trained to handle Samsung software and hardware related troubleshooting, we advise you to contact to the respective application software support. You can reach to the app developer through email channel go to: Play store > select more option> select installed app> click on read more.

 

You can try after clearing the app cache by following below steps: Go to settings > Apps > More option > Show system apps > Select the application > Storage > Clear cache.

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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