Original topic:

Samsung S20+ getting Jailbreak notification while using banking apps.

(Topic created on: 08-21-2022 12:43 AM)
362 Views
Kingnothing
Active Level 1
Options
Tech Talk

While using banking app on my mobile, it is showing that my mobile is rooted/ jailbreak hence for security reason, I cannot access my bank accounts.

 

please suggest a solution.

P.S. It has happened after the latest OS upgrade 15 days back. 

5 Comments
Mesbah3575
Active Level 9
Tech Talk
Update it to August patch then try again
0 Likes
Samsung_128louT
Beginner Level 3
Tech Talk

I am facing the same issue after the August update only.

0 Likes
Mesbah3575
Active Level 9
Tech Talk
Oh...😕
Then contact nearest service centre
0 Likes
varunsahdev
Active Level 5
Tech Talk
It is working now..just goto Android recovery menu > wipe cache partition. Reboot and it should start working.
0 Likes
cs_member8
Moderator
Moderator
Options
Tech Talk

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

0 Likes