Original topic:

Samsung M31s

(Topic created on: 10-22-2020 08:38 PM)
110 Views
anirowdy1992
Active Level 1
Options
Tech Talk
The phone comes with 6000mah battery but it drains faster than my 1 and half year old Samsung M20 which has 5000mah battery. Team plz send some OTA Update for better battery optimization 
2 Comments
galaxym31s
Active Level 1
Tech Talk
yes , bcoz of one ui 2.1 it consume more battery
off ur always on display
0 Likes
cs-member13
Expert Level 4
Tech Talk

Dear Samsung Member,


Greetings from Samsung Customer Support!

 

To resolve "Battery drainage" issue kindly follow the given below step:

>>Battery optimization: Settings>Select Device Maintenance/Device Care>Optimize>Optimize all options like Battery, Storage and Memory

For more information on battery drainage please click on the link below:
http://www.samsung.com/in/support/skp/faq/1101689

 

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

0 Likes