Samsung Galaxy M30s hang and re-starting

[runa3210]

1. When can we get solution for this issue or provide solution to rollback to older version of OS?
2. When can we expect the patch update ?
3. What action / progress taken from Samsung team ?
4. What should we do now ?

[Samsung_Support3]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please visit this mentioned link to resolve your device hanging issue:   https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hange...

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[runa3210]

have tried reset already and I have send may error report from the phone. please check and update.