Original topic:

Samsung A50 problem

(Topic created on: 09-26-2020 01:04 PM)
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Kapil33
Beginner Level 2
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Tech Talk

Samsung A50 and A50s got stuck in Logo today morning have done hard reset then also it's same not able to get it on

Kindly help

5 Comments
rajkm008
Active Level 10
Tech Talk
visit nearby Samsung service centre they will resolve the issue.
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ŃąvĘęñ
Active Level 6
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Brother, Remove SD card then try to hard reset and select wipe data.
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smilysahul
Expert Level 1
Tech Talk
go to setting > apps>device care>clear the data.
and turn off the auto restart (if you have turned on) , don't restart the mobile manually also untill Samsung fix this permanently
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smilysahul
Expert Level 1
Tech Talk
if you think this is correct solution you can accept my solution and can start following me 👍🏻
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Samsung_Support3
Moderator
Moderator
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Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

* Check device in safe mode: Press and hold the Power key, when Power off icon appears > Press and hold the power off icon. To exit safe mode: Restart your device.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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