Original topic:

S22 ultra tech talk

(Topic created on: 10-02-2023 12:41 PM)
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sahel
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POST PROCESSING- SAMSUNG S22 ULTRA post processing of the images needs to be improved drastically as it have degraded a lot after updating to one ui 6 beta. You people have done a marvellous job in optimising s23 seres camera with extra ordinary post processing. So please focus in improving s22 ultra post processing of images so that few scenarios mentioned below are resolved.
 
 s2 2 Ultra camera issues post oneui6 beta update are as follows:-
 
 LOW LIGHT IMAGES ARE POOR AND LACKS CLARITY AND DETAIL.
 
 INDOOR POTRAITS AND INDOOR HUMAN SUBJECT AND OTHER IMAGES LACKS DETAIL AND CLARITY TOO, IMAGES LOOK SOME SORTA WASHED OUT, AS 108 MPXL LENS IS NOT MAKING JUSTICE NOW. 
 
 IMAGE STABILIZATION NEEDS TO BE IMPROVED A LOT AS ITS WORKING WORSE NOW, SPECIALLY IN LOW LIGHTS. IMAGES ARE SOME SORTA DARKER NOW, COMPARING TO BASIC IMAGES CLICKED ON S23 OR S23 PLUS. EVEN THE IMAGES FROM THE SELFIE SHOOTER APPEARED DARKER. 
 
 THE DARK GAP IN THE IMAGES SHOULD BE OPTIMISED AND IMPROVED IN CLARITY.
 
 
 
 
 
 
 
 One request as you have discontinued s22 ultra please play a fair game in the market as s22 ultra already spend more than lakhs in affording a dream flagship, and we expect better updates from a relauble brand like samsung, so please try to improve the user experience by updates rather detoriating it resulting in pushing consumers to purchase newly launched s23 ultra, as purchasing s23 ultra over s22 ultra dosent makes sence in the 2nd year, its our hard earned money and trust for samsung. 
 
 
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cs_member10
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Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for sharing your valuable feedback, For issue kindly share the log file. Also, share video clips and images for better understanding and report this issue with the log file. This will help us to further investigate and resolve this issue.

To attach the log file: Samsung member > Click on beta banner > Switch to beta mode > Beta feedback > Send feedback > Error report.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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