Highlighted
Active Level 2
When using the camera to take multiple photos or videos back to back the mobile (S20+) heats us very fast. 
5 Comments
Highlighted
Active Level 8
This is sadly true.
Reply
Loading...
Highlighted
i guess you have been using this mobile for a long time.
Any tips to reduce the mobile heating issue and quick draining of battery 🤔
Reply
Loading...
Highlighted
The heating is primarily due to exynos chipset, as far as the battery is concerned you need to clear background apps. By the way I don't have S20+ but I know the complaints attached to the series.
Reply
Loading...
Highlighted
thank you 👍
Reply
Loading...
Highlighted
Active Level 8

Dear Samsung Member,


Greetings from Samsung Customer Support!

 

To resolve "Overheating" issue please follow the below given step:

>>Close background running apps.

Follow the link for more details: https://www.samsung.com/in/support/mobile-devices/why-the-heating-issue-occurs-in-mobile-device/

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

Reply
Loading...