Original topic:

S20, May Update Review

(Topic created on: 05-23-2021 01:26 PM)
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rewritingpraveen
Active Level 7
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Tech Talk
So the update claims to improve camera. The reality is different though...

My take:

1. picture quality after the update has deteriorated badly. Night Photography / HDR is taking all the blurred pictures. No focus. Earlier it was great. I'll share before/ after pictures.

2. Photo editor lags / hangs or freezes the phone unexpectedly often. My S20, having as less apps as possible, never froze in past 8 months, after the update, it has frozen 4-5 times, all the while editing pictures via native editor.

3. Video Player hangs too. Sometimes plays just the audio with frozen frames.

4. Okay, the heating issue seems a bit better now. Heating frequency has reduced. In fact I didn't observed heating incident post update. It heated only after the update, and that was beyond control. (This was for normal heating process, that occurred normally when the phone was idle)

5. Heating issue with hotspot on is stills there. That means you can't share your internet. If done, phone heats bad.

6. The good thing, I see a sharp change in mobile display. Display is super smooth and pixels are sharp. Thanks for making display great.

7. Erratic GPS, I don't know if this is network issue or mobile GPS issue. But the thing is the climate app has started showing places from UP / NCR / and once from United Kingdom. This happens when I'm out during evening walk, and when I reach a specific place (3km away from my home), GPS misbehaves.


image
Night Photo After Update


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Night Photo, After Update


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Night Photo, before update


4 Comments
Anonymous
Not applicable
Tech Talk
Report it
Under get help section
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Tech Talk
Already done, Auto report is ON. It reports everytime some critical error occurs. So far 2 reports sent automatically.
Anonymous
Not applicable
Tech Talk
Ok!
Nice
cs-member13
Expert Level 4
Tech Talk

Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for sharing your feedback. We welcome your suggestion and we appreciate the time and effort you have spent to share your valuable comments. This will help us to improve our services.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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