Original topic:

S20 Handset heating issue

(Topic created on: 04-24-2020 05:34 PM)
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hsnNag
Beginner Level 2
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Tech Talk
I am facing constant heating issue of s20 when I use media play by Bluetooth and camera usage of just 10 to 15 minutes. I did not expect this from the latest flagship phone. Samsung do some thing fast to fix these issues as I am being facing this issue from beginning and till today no software update is done to fix this .
1 Comment
cs_member9
Active Level 7
Tech Talk

Dear Samsung Member,

 

Greetings from Samsung Customer Support!

 

We would like to inform you that the issue has been resolved with the latest security patch which got released on 6th April,2020.

 

Kindly check for update notification by following below-mentioned steps:

 

Click on settings> Click on software update> Click on download and install> Check software update> Software update available (if any available) > Click on Download > Downloading updates > Click on Install now.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application> send feedback > error report/ask questions). 

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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