Beginner Level 2

I have bought S10 lite a week ago, it beacme v hot when charging.... and games... battery life of mobile is very low as compare to my old phone Vivo V17. Moreover both have same battery capacity.


Anyone can help pl

1 Comment
Active Level 6

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please be assured and to resolve "Battery drainage issue" kindly follow the given below steps:

1)Battery optimization:-Settings>Select Device Maintenance/Device Care>Optimize>Optimize all options like Battery, Storage and Memory
2) Close background running apps:-Tap on recent key and close the background running application.


For more information on battery drainage please click on the link below:


To resolve "Overheating issue please follow the below given steps:

1)Close background running apps.
2)Uninstall the unnecessary apps.

overheating--Follow the link for more details :-


If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.


Thank you for writing to Samsung.


Warm Regards,
Samsung Customer Support