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01-05-2020 07:38 PM (Last edited 01-05-2020 07:54 PM ) in
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01-07-2020 11:28 AM in
Tech TalkHi there,
Please perform the following steps to resolve the issue:
1- Check the Picture size in camera settings and set aspect ratio.
2- Turn on/off the Auto Flash.
3- Reset camera settings (Open camera app > Camera settings > reset settings).
4- Check for the latest device O/S (Settings > Software Update > Download updates manually).
For further assistance, register your concern in Samsung members application (Open Samsung members app > click on “+“icon > send feedback > error report / ask question).
Regards,
Team Samsung Members