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Original topic:

Resolution issue

(Topic created on: 01-03-2022 04:20 PM)
170 Views
N3002
Active Level 4
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‎01-03-2022 04:20 PM in 

Tech Talk
After posting, the quality of pictures and videos considerably decreases.
Is there a way to overcome this issue?
Do you all have any suggestions?
Please share if any.

Thank you
2 Comments
Anonymous
Not applicable
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‎01-03-2022 04:23 PM (Last edited ‎01-03-2022 04:23 PM ) in 

Tech Talk
No you can't
They compresses video and images because it is very costly to store high amount of data
cs-member13
Expert Level 4
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‎01-07-2022 05:39 PM in 

Tech Talk

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support