Original topic:

Phone Hang and Slomotion video hang

(Topic created on: 01-01-2021 12:09 PM)
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JamxhaidA
Beginner Level 2
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Tech Talk

Hey!

Sir I'm Jamshaid Akhtar from Pakistan Lahore. 

I have purchased Samsung galaxy A51 in November 20 after two weeks I update my phone and i have issue in slomotion video like hang. And after two days mobile phone also hanging.. I'm shocked that Samsung brand phone hang who's 6Gb ..please sir resolve this issue .. I'm not satisfied with Samsung galaxy A51 6Gb.. 

4 Comments
Tech Talk
Try to clear the cache and data of your camera application.
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MaulikHerma
Active Level 3
Tech Talk
i have same issue on my Note10plus. tried everything. nothing helped.
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HerculePoirot
Active Level 6
Tech Talk
Hanging is perfectly normal. For a Samsung phone with Exynos. Nothing wrong with your phone.
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Samsung_Support1
Moderator
Moderator
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Dear Samsung Member,

Greetings from Samsung Customer Support!


To resolve your device hanging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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