Original topic:

Overheating and increased battery consumption in Galaxy A50 in Android 10

(Topic created on: 03-19-2020 08:09 AM)
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muthu625531
Active Level 1
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Tech Talk
Recently got my Galaxy A50 upgraded to Android 10. Ever since the upgrade, there is increased battery usage and elevated temperatures a most times. Anyone experiencing similar issues?
3 Comments
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yes
Tech Talk
Check your background activities

Kindly Wait For Future Updates Hope will fix it with March Security Patch update
CS_member7
Active Level 6
Tech Talk

Dear Samsung member,

 

Greetings from Samsung Customer Support!

 

Be assured below given steps would help you out to solve the issue which you are facing
1) Turn off Wi-Fi, GPS, Bluetooth etc and other connectivity features when not using them.
2) Decrease the screen brightness.
3) Close background running apps.
4) Uninstall the unnecessary apps,Long duration of graphics intensive gaming sessions.

 

If issue still persist please do send the log file via, Samsung member > Get help > Send feedback > Error reports > Select Symptom category. So that we can provide you the better assistance.(Note:-You are requested to send it within 15 minutes of problem occur).

 

Thanks for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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